More Browser Updates – Google’s Chrome

Friday, September 18th, 2009

About a year ago, Google release their own browser, Chrome.  They been hard at work updating it, wanting to take more of the browser market share.

They built a good browser for power users, if you didn’t mind not having the extensions you’ve come to love and expect in Firefox.

Well now they are adding some of those extensions as well as other improvements. Read the official release here.

Popularity: 5% [?]

How Many People Use Other Browsers?

Thursday, September 17th, 2009

Recently I wrote about a company who designed their website solely for users of Internet Explorer. Most research shows that on a typical day 20% to 25% of all web visits occur with another browser (Firefox, Chrome, or Safari for example). And not allowing your site to be viewable in other browsers, is just like it not allowing a customer in your store because of the type of car they drive.

Interesting research is being shown, that more and more users have multiple browsers installed on their computers, to the tune of Firefox is estimated to be on over 50% of all computers. Chrome is gaining popularity as well, and estimated to be on around 10% of all computers.

So make it easy for users to just use the browser they pick, and not have to switch to view your site.

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Popularity: 4% [?]

Would you send away 1 in 5 customers?

Wednesday, September 16th, 2009

What would you do if you found out one of your best sales people was randomly turning away 1 out of every 5 people?  People who might have bought from you, but the salesperson  turned them away because of their own prejudices.

Recently I was on a conference call with a client, and one of the services he was using. We were trying to work through some issues  and during the discussion one of the issues that came up was that the services site was designed to run in Internet Explorer only.

I can understand if you are running an Intranet, inside a company where the browser is dictated by IT, but for a public website, you are essentially turning away 1 out of every 4 or 5 customers.

So I ask again could you imagine your  bank, grocery store, or gas station or your store randomly turning away 1 out of every 5 customers because they drove a mini-van instead of a car to get to the store? Of course not! That salesperson should and probably would be fired for such foolishness!

Web browsers are like cars in many ways. They are the vehicle which your customer uses to get to your website. Just because Internet Explorer holds 80% of the market share, doesn’t mean that it should be the only browser you allow your customers to use. Your site should be designed to work with all modern browsers – and if it doesn’t you should fire your web designer.

(Note: names withheld to protect the guilty.)

Popularity: 2% [?]

Browser Know How – Safari

Sunday, December 28th, 2008

Safari is the default web browser, made by Apple, that comes with any Macintosh computer, much like IE is Microsoft’s web browser. Many Mac fans will hate the analogy, but it is true. And for a while, it was only available to the Macintosh users, however Apple has recently released a version available for Windows users as well.

People who have used Safari generally fall under one of two categories. They either love it, or hate it. I know several people who own Macs, and use Firefox instead because they feel it is superior to Safari, just as many people use Firefox instead of IE for the same reason on Windows.

Safari has all the standard features you’d expect in a modern browser, tabs browsing, RSS reader, bookmark bar, etc, but nothing that really makes it stand out.

Those who love it, generally can’t explain why, but let me offer a few possibilities:

  • It based off the Web-Kit engine, and therefore is a standards compliant browser, which means it runs most web pages without difficulty. the Web-Kit engine is a very powerful and flexible browser engine (what does the work behind the scenes to show you a web page) It is being used in Chrome, and several Adobe products.
  • It has an fast JavaScript engine, so rich web apps run quickly.
  • They are fans of Steve Jobs- and all that he does.

Now I’ve only really used it on the Windows machines, but it is obvious to tell that it is not written for Windows.

It seems to have been designed not designed for Windows users, but Mac users who have to use a Windows machine. This means someone who has only used Windows machines will have a learning curve as they figure out hw to use the new browser.

Likewise, I’ve found several issues with using Safari on a Windows machine:

  • The text isn’t always clear: The font rendering (how the text displays) was designed for the Mac, and ends up not displaying clearly on a Windows machine as it fights with the Windows based system. (Text that is large or small appears blurry for lack of a better term.) As new versions have come out, they have either been improving this, or I am getting used to it over time.
  • No plug-ins/add-ons for PCs. I’m told on the Mac there are numerous add-ons, like Firefox has, but on the PC, I cannot seem to figure out how to add them. Firefox makes it easy to find and add new features to the browser – something that all modern browsers should consider.
  • Large pages, with complex JavaScript will sometimes give Safari issues. I’ve seen some pages become almost unusable. While they were extreme in nature, one having 4 different rich text editors, other browsers didn’t have the same issues. I first noticed this actually when a client of mine was talking about a section of his website that I had built for him.
  • Moving between tabs sometimes is slow. Slow to open new tabs, slow to change tabs…just slow.
  • Standard short-cuts for Windows are not available, for example, the ability to go to your home page, add a bookmark etc. These are mainly for doing things like going to your home page, and a few other common features, that doesn’t seem to be so common for Safari.
  • Copy and Paste doesn’t always work. And I cannot figure out a common reason for this either. However, when I want to copy a web address or part of a web page’s text into an email, it should be a simple matter, not something I have to check and recheck several times.

After using Safari for a few months, it has been relegated to a few small tasks, and not general surfing for myself.; Ironically I am using Google Chrome more and more, and it is based off of the same web engine.

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Popularity: unranked [?]