Web Analytics is often used by marketing staff members to determine their effectiveness. This is a real-life example of how I recently helped a company measure the effectiveness of their internally driven e-mail campaign. A company I work provides training to their clients on the products they have purchased, as part of their on-going support. Before I started working with this company, only basic analytics from the website was tracked. Not even all of the pages were being actively … [Read more...]
Using your analytics data to improve web site performance
It's one thing to look at your reports, its another to start to draw conclusions from your data. Different people will look at the data in different ways. Most often, the reports are looked at by the marketing department/person to see how to better market the site, what Search Engine optimization needs to occur, and measure the effectiveness of their pay-per-click ads. All of these are important uses of the web analytics, but they are not the only uses. I want to look at a specific example … [Read more...]
More Metrics – Where Your Visitors Come From
Learning how our web site works is an important task. We've seen some simple examples in previous steps (visits, page views, and unique visitors) as well as determining how long someone visited your site, and which was the last page they viewed. We've shown how some pages are viewed more than others, and where people exit your web site. We've even shown what pages people come to your web site. What we will look at now is how did they get to your web site. Before they were on your web site, … [Read more...]